Terms and Conditions

Last updated: 7 October 2026

These Terms & Conditions apply to bookings and purchases made through the Kangoo Club Southend website, including Kangoo Jumps® rebound fitness classes, personal coaching, rebound shoe hire, private sessions, events and other related services.

By making a booking or purchase through our website, you confirm that you have read and accepted these Terms & Conditions.

1. About Us

Kangoo Club Southend is operated by:

Agnese Bluma, sole trader, trading as Kangoo Club Southend

Business address:
Mondays - Bournes Green Chase, Southend-on-Sea SS1 3RB
Tuesdays - Thorpe Bay Seafront
Wednesdays - St Luke's Rd, Southend-on-Sea SS2 4AB
Thursdays - Philpott Ave, Southend-on-Sea SS2 4RL
Saturdays - Hinguar St, Shoeburyness SS3 9AN
United Kingdom

Email: kangooclubsouthend@gmail.com
Telephone: +44 7443 155991

Kangoo Club Southend is a local fitness community offering Kangoo Jumps® rebound fitness classes and related services in Southend-on-Sea and the surrounding area.

2. Bookings

All bookings are subject to availability.

A booking is confirmed once payment has been successfully received and a booking confirmation has been issued. When making a booking, you are responsible for providing accurate and up-to-date information, including your name, contact details, shoe size and body weight where requested. Please check your booking confirmation carefully and contact us as soon as possible if any information is incorrect.

3. Classes and Locations

Kangoo Club Southend operates across Southend-on-Sea and the surrounding area. Classes may take place at different indoor and outdoor venues. The date, time and location of each class will be displayed during the booking process and/or in your booking confirmation. Please check your booking information before travelling to a class. Outdoor classes may be relocated, rescheduled or cancelled due to weather or safety conditions.

4. Kangoo Jumps® Equipment

Where included in your booking, original Kangoo Jumps® rebound shoes will be provided for use during the class. Equipment will be fitted and adjusted according to the customer's requirements and the instructor's assessment. Customers must follow all instructions given by the instructor regarding the safe use of the equipment. Customers must not modify, misuse or use the equipment in a manner that has not been instructed or authorised.

5. Arrival and Safety Briefing

If you are attending for the first time, we recommend arriving 10–15 minutes before the scheduled class start time. This allows sufficient time for equipment fitting, adjustment and the required safety briefing. If you arrive too late to complete the necessary fitting or safety briefing, the instructor may decide that it is not safe for you to participate. In such circumstances, the booking may be treated as a late cancellation or no-show.

6. Health and Safety

Kangoo Jumps® is a physical fitness activity. You are responsible for informing the instructor before participating of any injury, medical condition, pregnancy, recent surgery, balance problem or other circumstance that may affect your ability to participate safely. If you are unsure whether this type of exercise is suitable for you, you should obtain appropriate medical advice before participating. You must follow the instructor's instructions throughout the session. We reserve the right to refuse participation where we reasonably consider that participation may present a safety risk to you or another person.

7. Fitness Levels

Our classes are designed to accommodate different fitness levels, including beginners. Instructors may provide different movement or intensity options where appropriate. However, every participant is responsible for working within their own physical abilities and choosing an appropriate level of intensity. We do not guarantee any particular fitness, health or weight-loss result.

8. Changes, Relocation and Cancellation by Us

We may occasionally need to cancel, reschedule, relocate or amend a class due to circumstances including:

instructor illness or unavailability;
venue availability;
weather conditions;
safety concerns;
equipment issues;
insufficient attendance; or
circumstances outside our reasonable control.

Where reasonably possible, affected customers will be notified as soon as possible. Where we cancel a class and cannot provide a suitable alternative, an appropriate alternative session, credit or refund will be offered in accordance with our Refund, Cancellation & Booking Policy.

9. Customer Behaviour

We want Kangoo Club Southend to be a friendly, welcoming and safe community. Customers must treat instructors, other participants, venue staff and equipment with respect. We reserve the right to refuse or terminate participation where a customer behaves in a threatening, abusive, discriminatory, seriously disruptive or unsafe manner. Where participation is terminated because of serious misconduct or a serious breach of safety instructions, no refund will normally be provided, subject always to your statutory rights.

10. Payments

Prices are displayed on the website at the time of booking. Unless otherwise stated, payment is required in full when booking. Available payment methods may include card payment, bank transfer and cash. Where a manual payment method is selected, a booking may remain provisional until payment has been received and confirmed.

11. Promotions and Discounts

Any promotional prices, discounts or special offers are subject to the specific terms stated with the relevant offer. Unless expressly stated otherwise, promotional offers cannot be combined.

12. Photography and Video

Photography and video may occasionally be taken during classes or events for promotional, social media or marketing purposes. We will make reasonable efforts to respect customers who have informed us that they do not wish to appear in promotional material. If you have concerns about photography or filming at a particular class or event, please speak to the instructor before the session begins.

13. Intellectual Property

The Kangoo Club Southend name, branding, website content, photographs, graphics and original written material may not be copied, reproduced or commercially used without permission. Kangoo Jumps® is a registered trademark of its respective owner. Kangoo Club Southend is an independent fitness club using genuine Kangoo Jumps® equipment.

14. Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded. Subject to this, participants must follow reasonable safety instructions provided by the instructor and take reasonable care of themselves and others during classes.

15. Consumer Rights

Nothing in these Terms & Conditions affects your statutory rights as a consumer. Where applicable, consumers have legal rights relating to the provision of services with reasonable care and skill.